Complaint Policies

Hot Media LLC (“we”, “us”) operates HoleTrainer.com. We take reports about content on this site seriously and handle every complaint through the process below.

What you can report

  • Content you believe is illegal or that depicts a person under 18
  • Content that depicts you (or a person you legally represent) without consent
  • Content that infringes your copyright or other rights
  • Any other concern about material published on this site

How to file a complaint

Email vortextraining8@gmail.com with the subject line “Content Complaint” and include:

  • The exact URL(s) of the content
  • A description of the issue
  • If you are reporting content that depicts you without consent: enough information for us to verify your identity and your appearance in the content
  • Your preferred contact details for follow-up

What happens next

  • Acknowledgement within 2 business days. You will receive confirmation that we received your complaint.
  • Resolution within 7 business days. We review every complaint and resolve it within seven business days of receipt. Where a report alleges unlawful content or the appearance of a person without their consent, the content is disabled while the review is under way.
  • Removal. If the review confirms a violation, the content is permanently removed. If a person depicted in any content on this site requests its removal, and consent cannot be established, it will be removed.
  • Outcome notice. We tell you the outcome of the review and the action taken.

Disagree with the outcome?

Any complainant or depicted person may appeal a decision through our Appeal Policy. Appeals are resolved so that no disagreement about an outcome remains unaddressed.

Billing complaints

All payments are processed by CCBill. For a charge you do not recognize, a refund, or a cancellation, contact CCBill Support (24/7) or email us at the address above.

Record keeping

All content on this site is produced in compliance with 18 U.S.C. §2257. Records are maintained by the custodian of records, Hot Media LLC.